Explore a Career with the South Dakota State Government
Experience Associate
Pierre, SD
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE
Job ID: 36248
Agency: Department of Education - Office of History
Location: Pierre, SDSalary: $18/hr
Pay Grade: B
Closing Date: Open Until Filled
This is a Part-Time https://doe.sd.gov/ .
The South Dakota State Historical Society is a full-service historical organization located at the Cultural Heritage Center in Pierre. We collect, preserve, research, and share the rich and complex history of South Dakota. With the revitalization of our 1989 Cultural Heritage Center underway and the Museum reopening on July 1, 2026, this is an exciting time to join our team!
The Experience Associate (EA) provides exceptional customer service to visitors at the Cultural Heritage Center. This role is primarily responsible for front-desk operations, assisting guests, answering questions, and supporting basic museum and administrative functions. The EA works closely with Society staff, visitors, maintenance, consultants, and additional partners. This is an on-site position.
What You'll Do:
As an Experience Associate, you will:
Visitor Services
Retail & Front Desk Operations
Museum & Administrative Support
The Ideal Candidate Will Have:
A friendly, action-oriented attitude and motivation to assist visitors, as well as:
Schedule
Museum hours are Tuesday-Friday 8:00-4:30, Saturday 10:00-4:30, Sunday 1:00-4:00; closed Mondays.
With approximately 15-25 hours per week; part-time hours will be scheduled within these times; weekend availability may be required.
Education: High school diploma, equivalent, or higher.
This is a part-time position and is not eligible for benefits.
Additional Requirements: To be considered, please attach your cover letter and resume.
This position is exempt from the Civil Service Act.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=44X
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
#LI-Onsite
Job ID: 36248
Agency: Department of Education - Office of History
Location: Pierre, SDSalary: $18/hr
Pay Grade: B
Closing Date: Open Until Filled
This is a Part-Time https://doe.sd.gov/ .
The South Dakota State Historical Society is a full-service historical organization located at the Cultural Heritage Center in Pierre. We collect, preserve, research, and share the rich and complex history of South Dakota. With the revitalization of our 1989 Cultural Heritage Center underway and the Museum reopening on July 1, 2026, this is an exciting time to join our team!
The Experience Associate (EA) provides exceptional customer service to visitors at the Cultural Heritage Center. This role is primarily responsible for front-desk operations, assisting guests, answering questions, and supporting basic museum and administrative functions. The EA works closely with Society staff, visitors, maintenance, consultants, and additional partners. This is an on-site position.
What You'll Do:
As an Experience Associate, you will:
Visitor Services
- Cheerfully greet and assist visitors and answer incoming calls
- Provide information about the facility, exhibits, events, and the community
- Project a positive, confident, can-do attitude
Retail & Front Desk Operations
- Support retail operations, including cash handling and point-of-sale procedures
- Maintain accurate visitation counts
- Document and route donations and research requests according to procedure
Museum & Administrative Support
- Follow established safety, security, and operational procedures
- Assist with building monitoring and basic security checks
- Read and summarize South Dakota history materials as assigned to support exhibit development
The Ideal Candidate Will Have:
A friendly, action-oriented attitude and motivation to assist visitors, as well as:
- Basic Microsoft Office skills
- Curiosity and comfort learning electronic equipment and museum systems
- Ability to lift up to 25 pounds and perform repetitive motions
- Comfort with both standing and sedentary front-desk duties
- Ability to work occasionally outdoors in extreme weather and awareness of wildlife
- Ability to render first aid; CPR/First Aid training provided if not already certified
Schedule
Museum hours are Tuesday-Friday 8:00-4:30, Saturday 10:00-4:30, Sunday 1:00-4:00; closed Mondays.
With approximately 15-25 hours per week; part-time hours will be scheduled within these times; weekend availability may be required.
Education: High school diploma, equivalent, or higher.
This is a part-time position and is not eligible for benefits.
Additional Requirements: To be considered, please attach your cover letter and resume.
This position is exempt from the Civil Service Act.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=44X
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
#LI-Onsite